1. Introduction
Luz Maintenance Service LLC ("we," "our," or "us") operates the website luzmservices.com ("Website"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, and protect your information.
2. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, and mailing address when you fill out a form or contact us directly.
Non-Personal Identification Information: Browser type, operating system, and the Internet service providers utilized, which are collected automatically when you visit our Website.
3. How We Use Collected Information
We use the information collected for the following purposes:
To Improve Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
To Personalize User Experience: We may use information in the aggregate to understand how our users as a group utilize the services and resources provided on our Website.
To Improve Our Website: We continually strive to improve our Website offerings based on the information and feedback we receive from you.
To Process Transactions: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To Send Periodic Emails: The email address you provide may be used to send you information and updates pertaining to your order or inquiry, in addition to receiving occasional company news, updates, related product or service information, etc.
4. Protection of Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
5. Sharing Personal Information
We do not sell, trade, or rent users personal information.
